Posted by Implus Australia (formerly Global Leisure Concepts) on 07/24/2016
Customer Service / Internal Sales Co-Ordinator
|Global Leisure Concepts is a company specializing in the supply of outdoor sporting and toy products to all levels of Australian retail.
We have many years experience in the toy and sporting business and have developed long term relationships with key retailers in the industry.
An Internal Sales Co-ordinator role is available in Dandenong South to support these key retailers.
You will gain exposure to all aspects of the sales processes. Your primary objective will be to provide internal sales support to all Global Leisure Concepts customers. Your new role will include:
- Telephone reception, first point of contact for all enquiries.
- Deal directly with customers either face-to face, electronically or telephone and respond to the customers inquiry promptly
- Processing of all customer orders, being accepted by fax, phone, email or electronically.
- Experience in EDI (Electronic Data Interchange) processing an advantage but not essential.
- Work with interstate sales agents with product enquiries, pricing and customer information.
- Provide comprehensive data to both internal staff and external clients, for available and unavailable of products
- To solve and investigate any current or long standing problems a customer may have
- File completed orders and manage data base of order supply with transport allocation to actual invoice.
- Preparation of sales and product data and reports for management meetings.
- A link to the Sales and Marketing position, as well as Accounts, Sales Manager and Warehouse, this role is vital to the fluency of orders placed, despatched and communication of Accounts being adhered to
- Ad hoc administration
The Ideal Candidate:
You will be able to demonstrate the following:
- Impressive phone manner
- Great communication both externally and internally
- Able to work unsupervised
- Develop great understanding of product range
- Able to show initiative and good computer skills
- Deadline driven nature
On offer are attractive wages+ super and a great opportunity to join an established and reputable sporting and toy wholesaler. Online applications, with cover letter and resume, can be emailed to firstname.lastname@example.org
Please quote reference #SMB Internal Sales Co-ordinator
We appreciate your interest, and encourage you to include a covering letter with your application.